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About Us - London Hotels .com

London Hotels .com is operated by a group of entrepreneurs and developers who love to travel. After a couple of terrible traveling experiences, we decided to start a series of local websites that focus 100% on the city to which you are traveling.  In this case, London. 

And so was born London Hotels .com.  In our site, you can read up on everything from London museums to must-see attractions. You can learn about the transportation system and the various areas of the city. With us you can plan for the best the city has to offer and then select your hotel accordingly.

Our Mission

It is simple:  To make it easy for you to choose a hotel in London, near your preferred destination within the city, and at the best rate guaranteed.

To fulfill that mission you will find interactive pages and maps such as Hyde Park hotels , or West End London hotels .    You can even choose hotels by type. For example, check out our selection of historic London hotels.   If you are doing research about the city prior to making a hotel selection selection, we have all the facts that you need in Learn About London. Go to our home page to see more hotels in London .

As you are navigating through the site, you will notice that a lot of our content has links to other sections in the site.  Take advantage of this feature as part of our goal is to allow you to learn about all the different aspects of the city before making a hotel selection. 

Our team is working hard to bring you new tools to make your hotel selection.  In the near future you will find features to compare hotels, send selections of hotels to your friends and family for their review, watch videos, give us feedback about hotels, and much more.

Hotel Prices

You probably noticed that we proudly offer a “best rate guarantee”.  In fact, that is part of our mission statement!

We can afford to do that because we partner with some of the largest hotel-booking suppliers in the world.  As such we take advantage of their global footprint to bring you the best prices where you need them:  London!  If you run into a hotel for which we cannot offer a best rate,  it will be clearly labeled as a non-discounted property.   

Customer Service

Our customer service team is available 24 hours by phone.  They can be reached at:

USA: 1-800-496-2210 and UK: 0800-032-9925

Email personnel are available during business hours.  Use the contact us page and make sure to include your itinerary number if you already made a booking. 

Content   

Most of our content is unique.  Our writers have painstakingly researched London from top to bottom using multiple sources and their own traveling expertise.  We try to focus on the subjects that matter to a typical traveler such as the popular attractions within a city, its different areas, transportation, and the events that are taking place year round.   In certain areas of our site, you will find content from external sources such as weather, shopping, and other non-hotel related information. 

Our editors have unbiased recommendations for you.  For example, you will find that the page “5 star London hotels" has an article about that topic.   The same is true for “hotels near Heathrow Airport” and many others.  These are topics that are important to our users and we felt it was appropriate to give you further information about them. 

If you find content that is outdated or you have a recommendation for our editors, please do not hesitate to send us a quick email about it.  Point out the URL that you are referring to and we will listen to your suggestions. 

Linking Policy

We link to different external sources within our site including official attraction websites, restaurants, and even hotels that are not part of our discounted properties.  We link to anything that adds value to your traveling experience.  Our linking policy is part of our editorial department and has nothing to do with our business development efforts. 

If you own a website related to London and feel that a link to it is appropriate, please let us know.  Our editors will review it and determine if it is relevant within our topic.  We do not have a “links” page and will ignore requests to link to non-London related sites unless you provide a travel product that could benefit our users.

Lastly, we do not “buy links” from other websites.  We do sponsor sections of websites or advertise on other websites as part of our branding and business development efforts. 

Business Development   

Contact us for business development opportunities. We are always looking for partners and relationships in areas that will help us fulfill any of the three points in our mission.  Please note that our customer service hotline is dedicated exclusively to hotel booking inquiries. They will not be able to reply to commercial inquiries.  

Our Location

Our team members are located in Europe, United States, India, and in Latin America.  We do not show our business address on the website in order to prevent getting unsolicited mail.  Please contact us and we’ll be happy to direct your inquiry to the most appropriate office.