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This is a great hotel and could be better, from the front end staff. They made you feel second rate if you booked through a agency such as expedia and others... - Tom (more) Ideally set on south bank of the River Thames, Plaza on the River boasts beautiful views, luxury service, and a prime location that puts you at the heartbeat of London. Whether you're looking to stay for one night or months at a time, this exclusive all-suite residence hotel has accommodations that will make you feel right at home. Within easy walking distance of the hotel are well-known attractions such as Buckingham Palace, Westminster Abbey, the London Aquarium, and the Imperial War Museum. With floor-to-ceiling glass walls, most of the rooms offer unbeatable riverside views. Each of the 66 suites in the 11-floor Plaza is built with hardwood floors in the living areas and carpeting in the bedroom. The private bathrooms have separate showers and bathtubs and include toiletries from Gilchrist & Soames. The rooms also come with complimentary bottled water, cable and satellite TV, dual-line telephones with voicemail, CD and DVD player, mini bar, refrigerator, tea and coffee making facilities, and in-room safes. Your stay at Plaza on the River gives you exclusive use of hotel facilities, including a fitness center, modern brasserie and bar, and versatile meeting rooms.
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| Guest Reviews of Plaza on the River | |
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Recommended.
Tom
from
, ,
was a guest on Apr 2009:
Cleanliness:
4 ·
Service:
4 ·
Value:
4
This is a great hotel and could be better, from the front end staff.
They made you feel second rate if you booked through a agency such as expedia and others that I had spoke with felt the same way. In addition there were small items that were requested to be done by the front staff and really were never completed. The location is great and overall I would stay there again. I just think your front end staff could be a little less stuck up to put it bluntly. They are there to make sure you feel comfortable not an imposition.
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